Frequently Asked Questions

Is the DRPTM Program similar to a traditional Debt Settlement plan?

Absolutely Not! Firstly, the DRPTM program is administered by a nonprofit Consumer Credit Counseling Provider (CCCS) and NOT a for profit debt settlement company. Therefore, based upon its nonprofit charter, a CCCS provider will always work for the best interest of the client. There are many other reasons the DRPTM program is different than Debt Settlement. Most notably, the 3rd party evaluation conducted by the RDR Institute for qualification to the DRPTM program. The objective assessment precisely calculates a consumer’s ability to repay unsecured debts based upon RDR Institute’s innovative algorithmic software and well-trained RDRSM Debt Assessment specialists. To learn more about the differences, scroll down to the bottom of the screen to read the top reasons the DRPTM plan is NOT Debt Settlement

What do I receive for the RDRSM Debt Assessment?

The RDRSM Debt Assessment consists of a 20-30 minute personalized counseling session guided by our patent-pending algorithmic software that calculates an individual or household’s ability to repay unsecured debts, such as credit cards, medical bills, and personal loans. Based upon the results of the innovative RDRSM Debt Assessment, our counselors will recommend the best debt resolution program for the individual or household. Programs include a traditional Debt Management Plan (DMP) with a Consumer Credit Counseling provider, a Debt Resolution Program (DRP) with a Consumer Credit Counseling Provider, or bankruptcy as the least preferred option. In the latter case, RDR can direct the client to a bankruptcy professional with the consent from the client at no additional charge.

How long will the RDR Debt Assessment take?

The RDRSM Debt assessment typically takes about 20-25 minutes, depending upon the complexity of the client’s household finances. After completing the RDRSM Debt Assessment, each client will be informed If s/he qualifies for the DRPTM program.

Does the RDR Institute offer Debt Relief Services?

No. Responsible Debt Relief does not provide any debt relief services. RDR Institute is not responsible for the debt assistance program that you may choose or the results produced by your service provider due to the unique situation of each consumer. RDR Institute suggests particular service providers based on their adherence to industry "best practices" as specified by their respective accreditation agencies.

How does RDR Institute protect my personal financial information?

RDR Institute and its affiliates adhere to industry best practices including security requirements as mandated under the Gramm-Leach-Bliley personal information security statutes. All personal consumer information is maintained in a secure data storage system that adheres to the highest security standards; personal information is NOT provided to debt assistance service providers or anyone else without the explicit consent of the customer. All identifying personal information is deleted 18 months after completing or dropping out of a debt assistance program.

Who will I be talking with during the RDRSM Debt Assessment?

RDR Institute's Debt Assessment Specialists hold higher education degrees and are very experienced in conducting consumer debt assessments. Each RDRSM Debt Assessment Specialist is required to continue upgrading their expertise in consumer finance through ongoing educational seminars. RDRI Debt Assessment specialists are continuously monitored and reviewed in order to maintain the highest ethical standards in providing the highest customer service. All RDRSM client assessment sessions and customer conversations are recorded and regularly reviewed for quality control purposes

How much does it cost?

The RDRSM Debt Assessment fee is $45 for individuals or households. If you do not qualify for the DRPTM Program and wish to be re-evaluated at a later date, you may request a second assessment within 60 days without paying an additional fee. Methods of payment include credit cards or electronic check transfers.

What happens if I don’t qualify for the DRPTM Program due to insufficient income?

If you do not quality for the DRPTM program, you will be offered the opportunity to enroll in a 60 day bankruptcy avoidance program. RDR Institute provides a set of tools to assist you improve your net household budget to qualify for the DRPTM program. Keep in mind, the 2nd RDRSM Debt Assessment within the 60 day period has no additional charge. Also, a RDRSM Debt Assessment specialist will offer the opportunity to arrange a free, no obligation consultation with a bankruptcy professional at any point within the 60 day time period. RDRI staff can not offer legal advice but can schedule a free consultation with a local attorney. RDRI's intent is to provide consumers with the opportunity to discuss their unique situation with a bankruptcy professional as soon as possible. The decision to enroll in the bankruptcy avoidance program or speak with a bankruptcy professional is entirely dependent on the client.

Top Reasons the DRPTM Program is NOT Debt Settlement

  • RDRSM algorithmic software provides an arithmetic estimate of consumer debt capacity that identifies the most appropriate debt resolution plan : full, partial, bankruptcy.
  • In 2008-09, RDR assessments recommended about 35% to CCCSs, 45% to partial payment, and 20% to bankruptcy.
  • Responsible Debt Relief system includes national Consumer Credit Counseling Companies (CCCSs) that offer the only full- and partial-payment coordinated system.
  • Responsible Debt Relief system includes free consultation with consumer bankruptcy attorneys for those consumers whose financial situation precludes the ability to successfully perform in a partial payment program.
  • Responsible Debt Relief calculates the percentage of outstanding household debt that can be repaid in a specified partial payment plan. The agreed repayment plan offers creditors a net payment that ranges from 15%-90% over 3 years. li>
  • RDR/DRP actively promotes rather than restricts communication between consumers and creditors. Consumers are actively counseled NOT to extend their account delinquencies to charge-off status.
  • RDR/DRP upfront fees are modest and pay for: (1) household debt assessment for qualifying for DRPTM Program or bankruptcy and (2) full verification and certification of consumer debt repayment plan for finalizing net percent of debt to be repaid to creditor.
  • All creditors are treated equally with pro rata monthly payments in the RDR/DRP. In contrast, Debt Settlement programs only execute sequential, single settlement payments (typically 40%-50% of outstanding balance) to creditors after the consumers’ debts have been “charged-off.” .
  • RDR clients’ payments to creditors are NOT escrowed by partial payment service providers (DRP). Instead, consumers authorize electronic payments directly to creditors from their checking or savings accounts. li>
  • RDR/DRP works through accredited, nonprofit Credit Counseling Agencies (CCAs) and therefore does not generate aggressive mass marketing campaigns with high pressure sales staff. CCAs cannot influence RDR repayment plans since they are developed by third-party provider. li>
  • Consumers can cancel the RDR assessment before completing the counseling session and receive a full refund.
  • RDRSM assessments produce precise repayment plans based on financial information that is verified and affirmed by sworn affidavit of consumers. Service fees vary according to state regulations of CCA supervised Debt Management Plans (DMPs).li>
  • The customized RDR /DRP debt may qualify unsecured creditors for “work-outs” rather than principal “charge-offs” depending upon regulatory charter of bank and estimates of non-principal reductions of outstanding debts.